Question 1

How far in advance should I book a property?

Accepted Answer

For peak seasons (May-September and December), we recommend booking 6-12 months in advance. For shoulder seasons, 3-6 months is typically sufficient to secure your preferred property.

Question 2

What is your cancellation policy?

Accepted Answer

Cancellation policies vary by property. Generally, cancellations made 60 days or more before arrival receive a full refund, less a service fee. Please refer to your specific booking terms for details.

Question 3

Are your properties suitable for children?

Accepted Answer

Many of our properties welcome families with children. Each listing specifies whether it's child-friendly and what amenities (cribs, high chairs, etc.) are available. Our team can help you find the perfect family-friendly property.

Question 4

Do you offer long-term rentals?

Accepted Answer

Yes, we offer extended stays and long-term rentals at select properties. These often come with additional services and special rates. Contact our team for availability and custom quotes.

Question 5

Can you arrange transportation from the airport?

Accepted Answer

Absolutely. We offer luxury transportation services from all major airports and train stations in Italy. This can be added to your booking or arranged separately through our concierge team.

Question 6

Are pets allowed in your properties?

Accepted Answer

Some of our properties are pet-friendly. Each listing indicates whether pets are welcome and any associated restrictions or fees. Please inform us in advance if you'll be traveling with pets.

Question 7

How much does Dolce Vita vacation rental management cost?

Accepted Answer

Our fresh approach to vacation rental property management helps us keep costs lower than anyone else, starting at a 12% fee on each booking that's only charged after guests check in, and pays for everything we provide. That way, we only make money when you do and you'll never be surprised with hidden fees. We're so confident our approach will help you reach your vacation rental goals that it's free to sign up, we don't ask for long-term commitments, and we have a Risk-Free Guarantee*.
*Terms & conditions apply

Question 8

Am I a good fit for Dolce Vita's Essential or Premium management plan?

Accepted Answer

Since every owner has different needs and goals, we offer two management plans so you can tailor your experience. 
Essential is ideal for owners who want to keep costs low, maximize income in any economic climate, get help with many day-to-day tasks, and have general coverage and support for their properties. 
Premium is ideal for owners who want highly-tailored strategies to boost revenue and bookings, ongoing business consultations and check-ins with a regional expert, additional property protection and exclusive support, and recommendations for portfolio expansion. 
To find out if you and your property are a good fit, fill out the quick form on our List With Us page to see if you qualify. After you share details like your home type, location, and calendar availability, we'll get back to you quickly with an answer.

Question 9

How does Dolce Vita advertise my vacation rental?

Accepted Answer

Our professional photographers and marketing experts know how to help your home shine. Not only do we promote your property to millions of eager travelers on dolcevita.com, but we also make your home highly visible on search engines, social media, and to our database of ready-to-book guests.

We have direct partnerships with every major booking site and list your property on each of them at no added cost to you. We even promote your qualified rental where owners cannot self-list, like Google Vacation Rental, Expedia, Hopper Homes, and Homes & Villas by Marriott Bonvoy.

All booking sites, including dolcevita.com, regularly roll out listing updates that can boost how much potential guests see your home. Qualified owners on Essential and Premium all receive these improvements, but Premium listings get them first. When we begin a partnership with a new site, qualified Premium listings are also prioritized for launch.

Another perk of Premium is boosted sort order on dolcevita.com. This is relative to the guest's search criteria and does not guarantee your property will be ranked highest, as it is important to always provide guests with rental options that best fit their needs.

Question 10

How does Dolce Vita set rates that maximize my profit potential?

Accepted Answer

Our revenue management team uses advanced algorithms and local market data to optimize your pricing daily. We analyze competitor rates, seasonal demand patterns, local events, and booking trends to ensure your property is competitively priced while maximizing revenue. Our Premium plan includes personalized consultation to fine-tune strategies specifically for your property and market.

Question 11

Still have questions?

Accepted Answer

We are happy to help. Visit our Contact page and drop us a message. We will get back to you as soon as possible.

Frequently Asked Questions

Frequently Asked Questions